Terms of Service

1. Agreement to Terms

Welcome to CitizenPrep! These Terms of Service ("Terms") govern your access to and use of CitizenPrep's website, mobile applications, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

2. Eligibility

You must be at least 18 years old to use CitizenPrep. By using the Service, you represent and warrant that:

• You are 18 years of age or older
• You have the legal capacity to enter into binding contracts
• You will comply with these Terms and all applicable laws
• All information you provide is accurate and current

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Promptly update your account information
• Notify us immediately of any unauthorized use

3.2 Account Responsibility

You are responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from unauthorized use of your account.

4. Service Description

4.1 What We Provide

CitizenPrep provides:

• Study materials for the Canadian citizenship test
• Practice questions and mock tests
• Progress tracking and analytics
• Personalized study plans (Premium)

4.2 Educational Purpose Only

5. Subscription and Payment

5.1 Free and Premium Tiers

• Free: Access to basic study materials (50 cards)
• Premium ($19.99/month): Full access to all features

5.2 Billing

Premium subscriptions are billed monthly via Stripe. By subscribing, you authorize us to charge your payment method:

• Monthly on the date you subscribed
• Automatic renewal unless you cancel
• All fees are in Canadian dollars (CAD) unless otherwise stated

5.3 Refund Policy

We offer a 30-day money-back guarantee for first-time Premium subscribers:

• Request a refund within 30 days of your initial purchase
• Full refund, no questions asked
• Not available if you've already passed your citizenship test
• Only for first-time Premium subscribers

To request a refund, email [email protected]

6. User Conduct

6.1 Prohibited Activities

You agree NOT to:

• Share your account with others
• Copy, modify, or distribute our content
• Use bots or automated tools to access the Service
• Reverse engineer or decompile our software
• Attempt to gain unauthorized access to our systems
• Use the Service for any illegal purpose
• Harass or abuse other users or our staff

6.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, without refund.

7. Intellectual Property

7.1 Our Content

All content, features, and functionality of the Service (including text, graphics, logos, software, and study materials) are owned by HumblTech Inc. and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use. This license does not include:

• The right to resell or commercially exploit the Service
• The right to copy or download content (except as necessary for normal use)
• The right to make derivative works

8. Disclaimer of Warranties

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUMBLTECH INC. SHALL NOT BE LIABLE FOR:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or goodwill
• Failure to pass the citizenship test
• Service interruptions or data loss

Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless HumblTech Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or share

11. Modifications to Service

We reserve the right to:

• Modify or discontinue the Service (or any part of it) at any time
• Change pricing with 30 days' notice
• Update features and functionality
• Remove content or features without notice

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes shall be resolved in the courts of Ontario, Canada.

14. Contact Us

If you have questions about these Terms, contact us: